Two clocks, one card: the expiration math your program needs to know
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CARD TYPES & ISSUANCE • EXPIRATION
How card expiration works on SwypeEvery card has a defined expiration, visible in the dashboard. As Account Owner, you're responsible for monitoring it across your Authorized Users — here's the full mechanics. |
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AUDIENCE Account Owners |
MAX VALIDITY 3 years |
INACTIVITY TRIGGER 90 days |
Summary: all Swype cards have a defined expiration date, visible in the dashboard and card details. Cards are valid for up to 3 years and expire 90 days after the last activity, whichever comes first. Unused balances on expired cards are forfeited per issuer rules.
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The expiration mechanics |
Card validity follows a "whichever happens first" rule between two independent clocks:
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Fixed term Cards are valid for up to 3 years from issuance unless otherwise specified in the Cardholder Agreement. |
Inactivity clock A card expires 90 days after its last activity, even if the 3-year term hasn't elapsed yet. |
On top of both, an unactivated card link expires after 60 days from issuance if the Authorized User never completes activation — that card never enters the 3-year or 90-day clocks at all.
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What happens to the balance on expiration |
This is the part with real financial impact for your program:
| ● | Upon expiration, unused funds associated with the card are forfeited and become permanently unavailable to the Authorized User |
| ● | Account Owner carries responsibility for ensuring cards are activated and used before expiration — Swype is not responsible for funds lost to inactivity |
| ● | If a card has a positive balance at expiration and the Agreement isn't in default, a new card may be issued; expiring cards with no funds may also be reissued at our discretion |
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What this means for managing your program |
As Account Owner, expiration monitoring isn't automatic on your behalf beyond what's visible in the dashboard. In practice:
| ● | Check expiration dates per card — visible alongside the 60-day transaction history on the dashboard |
| ● | Track activation links separately — an unactivated link expiring at 60 days means a card never funded never gets used at all |
| ● | Flag dormant Authorized Users — a cardholder who stops transacting is on a 90-day countdown you may want to intervene on before funds are forfeited |
| ● | Plan reissuance into your funding cadence — if your program relies on recurring funding cycles, factor card expiration into the same workflow as non-reloadable card replacement |
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Important Forfeited balances are not recoverable after expiration. If your program holds material balances on dormant cards, build a proactive check into your operations rather than relying on end users to notice their own card is approaching expiration. |
Need to review expiration across your program?
We can help you think through reissuance and dormancy monitoring for your specific use case.
Contact Support →