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Perq Reports

How to access your Perq Reports

Perq Reward · Order History

Every Perq Reward order, one click away

How to find the Order History for your Perq Reward campaigns, and what each order's detail panel actually tells you.

Reading time

1–2 minutes

Level

Basic

Where

Reports → Perq Reward

Every batch of Perq Rewards you've sent — whether to 1 recipient or 3,000 — shows up as its own order in Order History. This article covers how to find it and how to read the full detail panel for any order.

1

Go to Reports → Perq Reward

From the top menu, click Reports, then select the Perq Reward sub-tab. You'll land on Order History, listing every Perq Reward order you've placed.

 
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Order History

8/1/2025, 12:00 AM
8/26/2025, 11:59 PM
Order ID
Template Name
ORDER ID TEMPLATE NAME TOTAL GIFT-CARDS STATUS AMOUNT FEE CREATED BY DATE CREATED
77ceb031-36a7…78c5d1 Reloadly Staffs 3148 SUCCESSFUL $5.00 $0.00 test test 2025-08-19 07:15:31
dba9374e-8a5b…03140b First template A 3148 SUCCESSFUL $2.00 $0.00 test test 2025-08-11 08:06:19
ℹ️ Filter it down: use the date range, Order ID, or Template Name fields above the table to narrow results, or Download report to export what's currently filtered.
2

Click an Order ID for the full detail

Click any Order ID to open a detail panel sliding in from the right, with everything about that specific order:

⇥ Close the Orders details

✓ You rewards emails have been sent!

Order No: 77ceb031-36a7-469f-b2b4-861ddd78c5d1

2025-08-19 07:15:31

Order details Recipients
Status SUCCESSFUL ✓
Amount $5.00
Fee $0.00
Created by test test
Rewards 🎮 🎁 🛍️ + 3148 products
Template Name Reloadly Staffs
Recipients 1
🖨 Print order details
⚠️ Please update your address details in the profile section in order to be able to generate the report.
💡 Tip: switch to the Recipients tab inside the same panel to see who specifically received each reward in this order, instead of just the order-level totals.

❓ Frequently asked questions

Why can't I print the order details?

You need to add your address details under your profile first — the system uses that information to generate the printable report.

What does "Total Gift-cards" mean if I only sent the reward to 1 recipient?

It reflects how many individual gift card products are bundled inside the reward template — a single recipient can receive a reward backed by a large pool of possible products, even though only one was sent to them.

Where do I see which specific gift card brands are included in an order?

The Rewards field in the order detail panel shows a preview of the brands included, plus the total count of products in that template.

Does this report show whether the recipient actually redeemed the reward?

This view focuses on the order itself (sent successfully or not). For redemption status, check the Recipients tab inside the same detail panel.

Can't find a specific order?

Our support team can help you track it down.

Contact support →