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Do recipients need to create an account?
Perq Reward · Recipients
No accounts, no friction — just click and redeem
What the recipient experience looks like, and what to do if a reward never shows up.
Reading time
1 minute
Level
Basic
Topic
Redemption
One of the biggest reasons Perq Rewards convert well: there's nothing for the recipient to set up. No account, no password, no app to download — just a link.
❓ Frequently asked questions
Do recipients need to create an account to redeem their reward?
No. Recipients can redeem rewards directly via the link provided — no sign-up required.
What happens if a recipient doesn't receive their reward?
You can resend rewards from the dashboard. Delivery status is tracked in real time, so you'll always know what's pending, sent, or redeemed.
💡 Tip: before resending, ask the recipient to check their spam or promotions folder — that's the most common reason a reward "never arrives" even though it was sent successfully.
Still missing a reward?
Our support team can help you track it down.