KYC requirements
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COMPLIANCE • PARTNERS & MERCHANTS
KYC requirements for Swype-issued cardsAll Swype cards require KYC to activate. This article explains the two verification tiers, what triggers each one, and what it means for your program design. |
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AUDIENCE Partners & Merchants |
SCOPE Onboarding & verification |
LAST REVIEWED June 2026 |
Summary: KYC is required to activate every Swype card. Cards under $1,000 require five basic personal data points. Cards at or over $1,000 — or where a cardholder's aggregate Swype balance reaches $1,000 — require full documentary verification including selfie and government-issued ID.
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The two verification tiers |
KYC requirements are tiered by card value and aggregate cardholder balance. The threshold is $1,000 — applied per card and across all Swype cards held by the same cardholder:
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Tier 1 — Under $1,000 End users provide self-attested personal information only:
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Tier 2 — $1,000+ per card or aggregate All Tier 1 data, plus full documentary verification:
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How the $1,000 aggregate threshold works |
The $1,000 trigger applies per card and across all Swype cards held by the same cardholder. A cardholder holding multiple lower-value cards can cross the threshold without any single card reaching $1,000:
| ● | A single card issued at $1,000 or above triggers Tier 2 immediately at issuance |
| ● | A cardholder with existing Swype cards whose combined value reaches $1,000 triggers Tier 2 on the next card, even if that card is under $1,000 |
| ● | Tier 2 verification must be completed before the card activates — issuance does not bypass the check |
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What can move these requirements further |
The two-tier model is the baseline. Additional or stricter verification can be required based on:
| ● | Card type — different products carry different risk and spend-limit profiles |
| ● | Geography — some jurisdictions mandate stricter verification by law |
| ● | Issuing bank — each issuer can set its own onboarding threshold above the program baseline |
| ● | Regulatory or scheme requirements — changes from card networks or regulators can apply retroactively to existing users |
| ● | Risk signals — unusual account or transaction behavior can trigger a step-up verification request on a specific user at any time |
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What this means for you as a partner |
KYC is handled at the card program level, but your program design choices directly affect when and how it's triggered:
| ● | If your program issues cards at or above $1,000, plan for Tier 2 verification as part of your onboarding UX — not as an exception flow |
| ● | Track aggregate cardholder balances if you issue recurring cards to the same person — the $1,000 threshold applies across all issuances, not per card |
| ● | A step-up verification request can be triggered on any individual user at any time, without advance notice to your platform |
| ● | Restricted-country screening applies independently of KYC tier — see the restricted countries policy for that scope |
| ● | Do not represent to end users that identity has been "verified" by Swype unless they have completed Tier 2 — Tier 1 is information collection, not document verification |
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Important This framework is reviewed on an ongoing basis and may change without prior notice in response to regulatory, card scheme, or risk obligations. Partners should not rely on a cached copy of this policy — check back periodically or contact your account contact for updates. |
Need clarity on a specific onboarding case?
Our compliance team can advise on edge cases involving elevated risk or step-up verification.
Contact Compliance →