---
title: Understanding user roles in the Reloadly dashboard
description: "Let's talk about the different Roles you can create for your account. Your Reloadly user Portal allows you to create two types of roles: Team Members - Finance Roles Team Members - Developer Roles Res"
---

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# Understanding user roles in the Reloadly dashboard

## The Reloadly portal lets you manage your team by assigning each member a role that controls what they can access and do. Here's a breakdown of the available roles and how to set them up.

### Available roles

When adding a team member, you can assign one of the following roles:

![](https://support.reloadly.com/hs-fs/hubfs/image-png-Jun-17-2026-05-33-59-0243-AM.png?width=670&height=150&name=image-png-Jun-17-2026-05-33-59-0243-AM.png)

![](https://support.reloadly.com/hs-fs/hubfs/image-png-Jun-17-2026-05-34-36-7105-AM.png?width=217&height=148&name=image-png-Jun-17-2026-05-34-36-7105-AM.png)

---

### Navigating to user management

You can find all user and role settings under **My Users** in the left-hand navigation panel.

1. From any page in the dashboard, locate the **left-side navigation pane** and click **My Users**.
2. You'll land on the **Team Members** tab by default. This shows all internal users, their account status, and last login date.
3. Switch to the **Resellers** tab to view and manage your reseller accounts separately.
4. To invite someone new, click **+ Add New User** in the top-right corner of the page.

 

---

Adding a new user

The **Add User** form asks for the following:

1. Enter the user's **first name**, **last name**, and **phone number** (with country code).
2. Add their **email address** — this will be used for login.
3. Select a **role** from the dropdown: Admin, Developer, Finance, or Support.
4. A temporary password will be generated. Passwords must be at least 8 characters, mixing upper and lowercase letters, a number, and a special character.
5. Click **Save** to create the account.

You can assign only one role per user. If a team member's responsibilities change, you can edit their role at any time from the Team Members list.

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