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Some purchases just won't go through — here's why... Restricted merchants

swype
 
SPENDING & ACCEPTANCE  •  DECLINES

Why was my purchase declined at this merchant?

It might not be a balance issue — some merchant types are blocked on every Swype card, regardless of funds available.

READING TIME

2 minutes

LEVEL

Basic

YOU'LL NEED

Nothing

Short answer: every merchant is classified under a code — called an MCC — that identifies what type of business it is. Some categories, like gambling or cash-equivalent services, are blocked on every Swype card no matter how much balance you have.

What an MCC actually is

Every merchant that accepts Visa or Mastercard is tagged with a Merchant Category Code — a standardized number that says what kind of business it is (a restaurant, a gas station, a casino, and so on). That code travels with the transaction, and it's checked automatically before your purchase goes through.

Categories that are always blocked

Regardless of your balance, these kinds of merchants are declined on every Swype card:

  Wire transfers & money orders
  Gambling & online casinos
  Lotteries & sports betting
  Securities brokers & investment trading
  Dating & matchmaking platforms
  Adult-oriented services
  Foreign currency & traveler's checks
  Loan payments & credit-related services
  Stored-value card purchases/reloads
  Manual cash disbursements
  Video production & distribution

Your card issuer may also add restrictions

On top of the categories blocked for everyone, whoever set up your specific card program may restrict additional merchant categories or specific merchants. If a purchase keeps getting declined somewhere that doesn't look like any of the categories above, that's likely a program-specific restriction rather than a universal one.

Good to know: a decline at one of these merchant types isn't a mistake or a bug — it's the card working as designed. There's no way to override it from your side.

Still unsure why a purchase was declined?

Tell us the merchant and we can confirm what's going on.

Contact Support →