--- title: How pricing works description: In this example you have an account in Europe with 100 EUR balance in your wallet and you want to send a topup to Tigo Guatemala. You check the Pricing table and you filter by operator name, Tigo Guat --- [Skip to content](https://support.reloadly.com/international-pricing-example#main-content) English Show submenu for translations [Customer portal](https://support.reloadly.com/portal?hsLang=en) [![light bg (1)](https://support.reloadly.com/hs-fs/hubfs/light%20bg%20(1).png?width=250&height=121&name=light%20bg%20(1).png)](https://www.reloadly.com/) Open main navigation Close main navigation - English Show submenu for translations - [Customer portal](https://support.reloadly.com/portal) - Go to reloadly.com Go to reloadly.com Help Center - There are no suggestions because the search field is empty. 1. [Help Center](https://support.reloadly.com/?hsLang=en) 2. [Airtime Pricing](https://support.reloadly.com/airtime-pricing?hsLang=en) # How pricing works Pricing · Worked Example ## Read the Pricing table once, understand every top-up forever How the Operator Pricing Structure table works, column by column — then a full worked example showing the math in action. Where Pricing → Airtime Reading time 3 minutes Level Basic The **Pricing** tab is where you see exactly what each operator costs to send a top-up to — discounts, FX rates, fees, and which amounts are valid. This article walks through how to read that table, then puts it to work with a real example. In this article 1. [Go to the Operator Pricing Structure](https://support.reloadly.com/international-pricing-example#step1) 2. [Filtering the table](https://support.reloadly.com/international-pricing-example#step2) 3. [What each column means](https://support.reloadly.com/international-pricing-example#step3) 4. [Putting it to work: a worked example](https://support.reloadly.com/international-pricing-example#step4) 1 ## Go to the Operator Pricing Structure From the top menu, click **Pricing**, then the **Airtime** sub-tab (Giftcards, Utility Payment, and Number Lookup each have their own pricing tables too).   Dashboard Wallet Top-up Pricing Reports Giftcards Airtime Utility Payment Number lookup Operator pricing structure 2 ## Filtering the table Use the filter bar to narrow down to exactly the operator you care about: International ⌄ All Countries ⌄ All Operators ⌄ USD Operator Name ⌄ Fixed Range 🌍 Domestic vs. International Use International when your account's country differs from the recipient's — that's the rate that applies to cross-border top-ups. 🔢 Fixed vs. Range Filter to just the denomination type you're working with — toggle either checkbox off to hide the other type from the results. ℹ️ Two buttons sit on the right of the filter bar: **Let's Talk Pricing!** to reach out about your specific rates, and **Email my pricing** to get the full table sent to your inbox. 3 ## What each column means | SKU | COUNTRY | OPERATOR | FEES | SENDABLE VALUES | DISCOUNTS | FX | | | --- | --- | --- | --- | --- | --- | --- | --- | | 1 | Afghanistan | Afghan Wireless Afghanistan | See Fees | 0.43 ~ 85.73 | 4% | 58.32 | Calculate ⌄ | | 6 | Algeria | Mobilis Algeria | See Fees | See Values | 5% | 103.26 | Calculate ⌄ | **SKU** The unique product identifier for that operator's offering. **Country / Operator** Where the operator serves, and its name. **Fees** Click See Fees for any extra charges on top of the base amount. **Sendable values** A range (min ~ max) if the operator accepts any amount in between, or a "See Values" button if it only accepts specific fixed amounts. **Discounts** The percentage you earn back as commission on a top-up to that operator. **FX** The exchange rate used to convert your account currency into the operator's local currency. **Calculate** Expand this row to run the numbers for a specific amount, without doing the math yourself. ## 🧮 Putting it to work: a worked example Say your account is in Europe with **€100** in your wallet, and you filter the table down to **Tigo Guatemala** — a cross-border top-up, so you read the **International** pricing. You find a **9% discount** and an **FX of 8.60962**. Sendable values are **Fixed**: clicking See Values shows **5.85, 8.36, 10.04, 12.54**, already in EUR. You decide to send **10.04 EUR**. 1\. Amount delivered to the recipient's phone `10.04 EUR × FX 8.60962 = 86.44 GTQ` 2\. Commission earned `10.04 EUR × 9% discount = 0.9036 EUR` 3\. Wallet balance after the top-up `100 − 10.04 + 0.9036 = 90.86 EUR` **Important:** the discount and FX rate shown for any operator can change over time — always check the live Pricing table before estimating your numbers, rather than relying on a rate you saw before. Still have questions about your pricing? Our Customer Success team is happy to help. 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