I want to get my account balance through your API's

Developers · Account Balance

Asking for OAuth details? You're missing the Bearer token

How to fix authentication errors when calling the Reloadly account balance API endpoint.

Auth type

OAuth 2.0

Header needed

Authorization

Level

Technical

If the response to your account balance request asks for OAuth details, the fix is simple: you need to send an Authorization header containing a Bearer token on the request. Without it, the Reloadly API cannot identify your account and will reject the request with an OAuth authentication error.

What to send

All authenticated Reloadly API endpoints — including the account balance endpoint — require the following header:

Authorization: Bearer YOUR_ACCESS_TOKEN

If you haven't obtained an access token yet, get one first by exchanging your client_id and client_secret at the auth endpoint — see our article on sending your first API request for the full request format and token endpoint URL.

ℹ️ For the full account balance endpoint reference, see the Account Balance section of our API docs.

💡 Still stuck? Verify that your token has not expired and that it was issued for the correct product audience (e.g., Airtime, Gift Cards). Both are common causes of this error even when the Authorization header is present and correctly formatted. See our article on "Full authentication is required" errors for more.

Still getting an OAuth error?

Our support team can take a look at your request.

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