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How do I reset my password?

Security · Login

Forgot your password? Two clicks and an SMS fix it

How to reset your Reloadly password from the login screen.

Time needed

1 minute

Level

Basic

You'll need

Your phone nearby

Locked out because you can't remember your password? You can reset it right from the login screen — no need to contact support for this one.

1

Click "Forgot password?"

On the login screen, click Forgot password?, right below the password field.

reloadly

Log in to your account

Don't have an account? Create an account

Email

Enter your email

Password

Enter your passwordShow

Forgot password?

Log in
2

Enter the SMS code and set a new password

You'll receive a 6-digit confirmation code by SMS. Enter it on the screen to confirm it's really you, then set your new password.

ℹ️ Make sure your phone is nearby before starting — the code only goes to the number registered on your account.

Didn't get the SMS code?

Our support team can help you get back in.

Contact support →