Getting Started

Getting Started Get started by learning the Reloadly basics! Sophia Rascon

What is Reloadly?

Reloadly provides a user Portal and REST API that connect you to hundreds of operators worldwide so you can send airtime and data top-ups. Once your Reloadly wallet has balance, you submit a top-up request and Reloadly forwards it to the operator on your behalf.

How does Reloadly work?

Sending a top-up through Reloadly follows these steps in order:

1. Reloadly Wallet: You make sure you have balance on your Reloadly wallet before sending any topups

2. Topup Data: You collect the phone number to recharge, operator it belongs to and amount to topup from your end user

3. (Optional) Collect Money: Not all Reloadly use cases will need this step. If you are a reseller or distributor you then charge the end user for the topup through your own payment gateway. You will get paid for this topup and this money will remain in your hands. We will not collect any payments from end users

4. Send Top-Up to Reloadly: You feed the data manually into our user Portal or send it via our REST API

5. Send Top-Up from Reloadly to Operator: We send the topup to the operator

6. Charging your Reloadly Wallet: When the operator confirms the topup is done, they charge us and we deduct your wallet for the cost of the transaction minus your % commission

7. Top-Up Reaches the End User: The top-up is delivered to the end user within minutes — delivery times may vary by operator

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