.png?width=250&height=121&name=light%20bg%20(1).png)
Free Test Credits
Wallet · Top-ups
How to add balance to your Reloadly Wallet with a card
A step-by-step guide to recharging your wallet with a bank card, setting up auto recharge, and troubleshooting the most common payment issues.
Estimated time
2–3 minutes
Level
Basic
You'll need
A bank card
Your Reloadly Wallet is the balance you use to pay for top-ups, gift cards, utility payments, and payouts. You can recharge it at any time from the Wallet section of your dashboard, using a bank card, bank transfer, or crypto payment. This guide covers the card flow.
In this article
Go to the Wallet section
From the top menu of your dashboard, click Wallet. There you'll see your current balance, auto recharge settings, and available payment methods.
Recharge: $50 – $1000
Threshold: $5 – $100
Choose a payment method
Click Recharge wallet. A window will open with three options: Add Bank Card, Crypto Payment, and Bank Transfer. Select Add Bank Card and click Next.
Add your card details
Fill out the Add Card form with the following information:
Select card country
Choose state
Enter address
Bank card details
Cardholder details
By clicking Submit you agree to a small verification charge on your card. It's reverted automatically once verification succeeds.
📍 Location details
Card country, state, city, postal code, and billing address.
💳 Card details
Card number, expiration date (MM/YY), and CVC code.
👤 Cardholder
Full name of the cardholder and contact email.
📱 Phone
Phone number with the matching country code.
Confirm and complete the recharge
Click Submit. Once your card is verified and saved, you'll be able to choose the amount to recharge and confirm the payment. Your balance is reflected in My Wallet immediately.
Optional
⚡ Set up auto recharge
To make sure you never run out of balance, turn on Auto recharge in the right-hand panel of the Wallet section. You'll be able to set:
- Recharge amount: between $50 and $1,000 per transaction.
- Minimum threshold: once your balance drops below this value (between $5 and $100), the auto recharge triggers using your saved card.
That way your top-ups, gift cards, and payments are never interrupted by insufficient funds.
🧪 Test the flow in Sandbox with test cards
Important: test cards only work when the Sandbox toggle is turned on, in the top-right corner of the dashboard. They can't be used in your production environment and won't add real balance outside of Sandbox.
If you want to test the recharge flow without using a real card, turn on Sandbox, repeat steps 2 and 3, and on the Add Card form click 🧪 Test cards (top right). You'll see a list of valid card numbers organized by region.
Test cards
| Number | Country | Brand |
|---|---|---|
| 4000007600000002 | Brazil (BR) | Visa |
| 4000012400000000 | Canada (CA) | Visa |
| 4012888888881881 | Canada (CA) | Visa |
| 4000004840000008 | Mexico (MX) | Visa |
Test cards are also available for the Europe and Middle East, Africa, Asia-Pacific, and USA regions within the same panel. Use any future expiration date and any 3-digit CVC.
❓ Frequently asked questions
Why do I see a small charge on my card right after adding it?
That's the verification micro-charge. It confirms your card is valid and is automatically reverted as soon as it's approved, without affecting your real balance.
Can I use test cards on my real account?
No. Test cards are only valid with the Sandbox toggle turned on and won't add real balance or affect your production account.
How long does it take for the balance to show up in my Wallet?
With a card, the recharge is processed and reflected immediately. With a bank transfer it can take longer, depending on your issuing bank.
Can I save more than one card?
Yes. From the Payment methods section in Wallet, you can add additional cards by clicking Add Card.
Still having trouble with your recharge?
Our support team can help you check the status of your payment.