---
title: Do Perq Rewards expire?
description: What are the expiration times for Perq Rewards
---

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# Do Perq Rewards expire?

## What are the expiration times for Perq Rewards

Perq Rewards · Expiration

## The clock on a Perq Reward — when it actually runs out

Perq Rewards have two separate expiration windows — one before the first redemption, and another for whatever balance is left over.

Reading time

1–2 minutes

Level

Basic

Applies to

Perq campaigns

Gift cards sent through a **Perq Reward Campaign** have two separate expiration windows, not just one — when the reward first arrives, and again after the recipient starts using it. Here's exactly how the timing works.

In this article

1. [Window 1: the first 60 days](https://support.reloadly.com/do-perq-rewards-expire#step1)
2. [Window 2: the remaining balance, 90 more days](https://support.reloadly.com/do-perq-rewards-expire#step2)
3. [Frequently asked questions](https://support.reloadly.com/do-perq-rewards-expire#faq)

1

## Window 1: the first 60 days

When a Perq Reward is sent, the recipient gets a link by email. They have **60 days** from that point to redeem it for the first time. If they don't redeem it at all within those 60 days, the gift card expires — no balance, no further chance to use it.

perq

Reloadly Congratulates \[recipient\]

Here's a reward as a token of our appreciation.

🎁

$5.00

Redeem now

Link expires on: 60 days from send date

**Important:** this 60-day clock starts the moment the reward is sent, regardless of whether the recipient has opened the email yet.

2

## Window 2: the remaining balance, 90 more days

Once the recipient redeems the reward for the **first time**, a second, separate countdown begins: any balance still sitting in the wallet expires **90 days** after that first redemption. The recipient needs to pick and redeem the rest of their rewards before that balance disappears.

 ℹ️ Your remaining balance expires on Nov 12, 2025.

Wallet Details

Status: Active Amount sent: **$2.00** Amount redeemed: **$2.00** Remaining amount: **$0.00** Expiration date: Nov 12, 2025

Rewards

amazon

Amazon Spain €1.58

 ℹ️ **Good to know:** the wallet page shows the exact expiration date for the remaining balance right at the top, so the recipient always knows how much time is left.

## ❓ Frequently asked questions

What happens if the recipient never redeems the reward at all?

The whole gift card expires after 60 days from when it was sent — there's no second window if it was never redeemed even once.

Does the 90-day window start from the send date or the first redemption?

From the first redemption, not the send date. Those are two separate clocks: 60 days to redeem for the first time, then 90 more days for whatever balance remains.

Can an expired Perq Reward be refunded?

No. Expired Perq Rewards can never be refunded, no exceptions — see our article on Perq Rewards refunds for the full policy.

Where can the recipient check how much time they have left?

Right on their wallet page — it shows a banner with the exact expiration date for any remaining balance.

Questions about a specific reward campaign?

Our support team can help you check the details.

[Contact support →](mailto:tickets@reloadly.com)

 

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