Do Perq Rewards expire?
What are the expiration times for Perq Rewards
Perq Rewards · Expiration
The clock on a Perq Reward — when it actually runs out
Perq Rewards have two separate expiration windows — one before the first redemption, and another for whatever balance is left over.
Reading time
1–2 minutes
Level
Basic
Applies to
Perq campaigns
Gift cards sent through a Perq Reward Campaign have two separate expiration windows, not just one — when the reward first arrives, and again after the recipient starts using it. Here's exactly how the timing works.
In this article
Window 1: the first 60 days
When a Perq Reward is sent, the recipient gets a link by email. They have 60 days from that point to redeem it for the first time. If they don't redeem it at all within those 60 days, the gift card expires — no balance, no further chance to use it.
Reloadly Congratulates [recipient]
Here's a reward as a token of our appreciation.
$5.00
Link expires on: 60 days from send date
Important: this 60-day clock starts the moment the reward is sent, regardless of whether the recipient has opened the email yet.
Window 2: the remaining balance, 90 more days
Once the recipient redeems the reward for the first time, a second, separate countdown begins: any balance still sitting in the wallet expires 90 days after that first redemption. The recipient needs to pick and redeem the rest of their rewards before that balance disappears.
Wallet Details
Rewards
❓ Frequently asked questions
What happens if the recipient never redeems the reward at all?
The whole gift card expires after 60 days from when it was sent — there's no second window if it was never redeemed even once.
Does the 90-day window start from the send date or the first redemption?
From the first redemption, not the send date. Those are two separate clocks: 60 days to redeem for the first time, then 90 more days for whatever balance remains.
Can an expired Perq Reward be refunded?
No. Expired Perq Rewards can never be refunded, no exceptions — see our article on Perq Rewards refunds for the full policy.
Where can the recipient check how much time they have left?
Right on their wallet page — it shows a banner with the exact expiration date for any remaining balance.
Questions about a specific reward campaign?
Our support team can help you check the details.