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How to check and manage your Reloadly wallet

Your Reloadly wallet is your account's funding source for all transactions; top-ups, gift cards, and utility payments. Here's how to check your balance, set alerts, and recharge when needed.

Finding your wallet

  1. Log in to your Reloadly portal.
  2. Click Wallet in the top navigation bar.
  3. Your current balance appears immediately in the My Wallet panel on the left.



What you can do from the wallet page:



Setting up auto recharge is recommended if you run high transaction volumes, it prevents service interruptions caused by an unexpected zero balance.

Checking you balance via API

If you're integrating Reloadly into your application, you can query your wallet balance in real time using the Accounts Balance endpoint. This is useful for building internal dashboards, automated low-balance alerts, or pre-transaction balance checks.


Never expose your client_id, client_secret, or access token in client-side code. Always make this call server-side. Access tokens expire and should be refreshed using the auth endpoint above.


For the full API reference and sandbox environment, visit developers.reloadly.com.